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post #1 of 4 (permalink) Old 12-04-2002, 11:45 PM Thread Starter
Join Date: Feb 2002
Posts: 168
Thumbs up Free Support at Microsoft

If you have questions on any of Microsoft's products, you can post your questions to Microsoft.

I recommend to sign up for the "Microsoft for Partners Newsgroups". You'll get better advice than the "public" forum.
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post #2 of 4 (permalink) Old 12-05-2002, 07:09 AM
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Join Date: Nov 2001
Location: Las Colinas
Posts: 25,373
Thumbs up Pretty Cool.

Be prepared to give information regarding yourself and your company first before seeing anything. I went through all the registration process which took about 10 minutes as I had to setup as a company, luckily I was able to use my previous setup Passport account ( via hotmail ), now they have more information on me then the government

The interface isn't to bad, I actually like it which is rare for me to say regarding a MS GUI, it reminds me of the outlook express layout, hit the plus sign to see replies, very simple to maneuver.

As far as the replies go, they look like canned responses ( to be expected ) that came from the knowledge base, which is actually pretty useful tool, so this would be a good place to go after that. I would recommend their Knowledge database first and this as a second step for unfindable answers, the average response time seems to vary depending on when you submit the post and the amount of information you give, obviously the earlier in the day the better, but I have seen some late night replies ( 10pm and later ) as well. They also offer additional help if their reply doesn't satisfy you as needed.

Microsoft Knowledge Base

Last edited by AbecX; 12-05-2002 at 07:11 AM.
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post #3 of 4 (permalink) Old 12-05-2002, 09:24 AM
98 SVT Cobra
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Join Date: Sep 2002
Location: Central IL
Posts: 5,109
I signed up last summer through a company that I do IT work for and got XP Pro for $40. Of course that is $39.95 more then its worth.

No other posters were flamed, ridiculed, persecuted, belittled, berated, judged or otherwise in the making of the above-posted reply. It is with respect all are asked to observe this and to provide the same courtesy bestowed upon those who have posted and those who will post. Yada, Yada, doublespeak and so forth!
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post #4 of 4 (permalink) Old 12-06-2002, 08:08 AM
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Location: Las Colinas
Posts: 25,373
Thought I would go ahead and stick this at the top for a while, not only because its my first sticky thread, but because it might help some users.

Plus I did do a 45 minute review on a microsoft product lol

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