My first Dell was an older Inspiron 700M 12.1" ultraportable and it worked quite well for 2 years other than a battery replacement. I sold it and picked up a used XPS M1210 fully loaded and I've used it regularly for 2 years now and have no complaints after bumping the ram up to 3 gigs. I'd have to say its been the best laptop I've owned yet.....very fast for a 12.1" (core 2 Duo at 1.83ghz, 100gb HD, Vista Business, webcam, bluetooth, wifi, DVD burner, card readers, runs for 5hrs on a battery) and is pretty light. I guess it depends on who you ask and what they expect out of the computer...and how they treat it. I know some people who beat the snot out of their laptops...drop them, bang them around, dont put them in bags, leave them in hot cars all day, spill shit on them...and then they bitch that the computers aren't built well whent they break. I know other people who buy the cheapest Wal-Mart black Friday laptop they can find and they take care of it properly and they last for 5 years. I haven't had any problem with Dell laptops and have bought and sold quite a few of them over the years so I guess I have a different opinion of them.