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post #1 of 38 (permalink) Old 12-10-2009, 12:47 AM Thread Starter
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Awesome. Hard crashing.

Well, today seems to be an interesting day. Started with while playing modern warfare 2, the computer flash a tan color, then lock up and require a reboot. After several hours of working on it, it looks like the problem is beyond me. I tried a game of Empire: Total War and it locked up the same, only a few minutes into gameplay, just like MW2.


Steps i have done to try to fix this:

1) Try a different program.
2) Use Event Viewer to try to find problems beforehand. All my efforts into finding a root cause of the problems have been wild goose chases that lead nowhere.
3) Use system restore. I restored to two different times and still have the same issue.
4) I have tried new drivers and updating windows to the fullest, as well as reverting back via system restore.

The system is fairly stable when doing regular websurfing and desktop operation.
Is it a power supply failure or is this more indicative of my graphics card failing me?
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post #2 of 38 (permalink) Old 12-10-2009, 12:54 AM Thread Starter
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I just reset my GPU clocks down to factory settings, lets see what that does.


Core 2 Duo E6600 2.4ghz overclocked to 3.4Ghz
6 gigs of Patriot DD2 (stock clocks)
9800GX2 (was OCed to 630mhz)

CPU temps are nominal, GPU temps are 73/74C idle.
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post #3 of 38 (permalink) Old 12-10-2009, 12:58 AM Thread Starter
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nope. still crashes at stock clocks.
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post #4 of 38 (permalink) Old 12-10-2009, 04:21 AM
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That GPU is hot fpr idle. Try blowin the dust out from the exhaust back to the fan and be sure to hold the fan still. That might take care of it.





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post #5 of 38 (permalink) Old 12-10-2009, 07:16 AM
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check minidump

C:\WINDOWS\minidump

download windbg (windows debugging tool) - When you have the program downloaded and open go to File -> Open Crash Dump and navigate to the minidump folder and pick the newest file. Down near the bottom it will have a "cause".


Very strange it doesn't have anything in the event viewer. Could possibly be a power supply issue.

I'd try swapping known working with unknown.

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post #6 of 38 (permalink) Old 12-10-2009, 08:45 AM
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I would assume power or heat. Next time it crashes start it back up immediately and go into the BIOS and check the temps.

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post #7 of 38 (permalink) Old 12-10-2009, 09:22 AM
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post #8 of 38 (permalink) Old 12-10-2009, 12:30 PM Thread Starter
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well, the event viewer does have something, but i just assumed it was related to it rebooting, but i guess not.


(X) Critical - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. - Kernel/Power

Event ID - 41
Task Catagory - (63)
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post #9 of 38 (permalink) Old 12-10-2009, 01:17 PM
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post #10 of 38 (permalink) Old 12-10-2009, 01:40 PM
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Quote:
Originally Posted by 32VfromHell View Post
well, the event viewer does have something, but i just assumed it was related to it rebooting, but i guess not.


(X) Critical - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. - Kernel/Power

Event ID - 41
Task Catagory - (63)
Try grabbing a power supply (the same power size or larger) and see if your problem continues.

Could still be a number of problems but this is a start. Also, post up the minidump file.

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post #11 of 38 (permalink) Old 12-11-2009, 04:49 PM Thread Starter
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well, tried a new power supply after i came home the other day and found it had a white screen up and was unresponsive. Then it struggled to boot into windows without having a screen flash or a forced reboot.


New powerr supply is installed and it booted to windows fine, but then locked up within moments of reaching the password screen. now its failing to complete the boot cycle, locking up about halfway through the initial checks. The OS is located on a 4-5 month old 300Gig Raptor.

I wish i could post up the minidump, but looks like that not possible now.
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post #12 of 38 (permalink) Old 12-11-2009, 05:06 PM
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throw a windows cd in and try to boot to CD and repair.

What kind of computer is it? Maybe the bios needs an upgrade once you get the windows back to log in state.

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post #13 of 38 (permalink) Old 12-11-2009, 05:11 PM Thread Starter
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Evga 680i motherboard (bios up to date)
E6600 Core 2 Duo
Nvidia 9800 GX2
Windows 7 64bit

homebuilt and running for years. i have a feeling its a hardware issue as it first only started failing under load and got progressively worse, rather than a driver issue.
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post #14 of 38 (permalink) Old 12-14-2009, 01:41 AM Thread Starter
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okay, new problems.


Well, decided to change things up.

Went with a

MSi p55-gd65
Core i7
4Gigs of DDR3.

Well, new problems now. It wont boot into windows. It now locks up on the windows loading screen. It will not load into windows safe-mode and locks up loading that. I just popped in a windows 7 cd, and its even failing to load into this, locking up at the same "starting windows" screen, even loading from the windows CD.

What the hell?
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post #15 of 38 (permalink) Old 12-14-2009, 01:54 AM Thread Starter
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it locks up in windows now everytime it starts swirling the four colors around to form the windows logo. Even trying to load windows setup from the disc it locks up after pulling files off the disc.

It only loaded up once fully to the windows login, but the files for the usb keyboard were not up and running just yet.

Now, whenever it locks up at the windows loading screen and i reboot, it goes to a Windows Error Recovery screen, with two options, one is Launch Startup Repair and the other is Start Windows Normally. Doing the launch startup repair doesnt seem to do anything.
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post #16 of 38 (permalink) Old 12-14-2009, 02:12 AM
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I used it, it's cursed. Sucks dude, hope you get it up and running again.

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post #17 of 38 (permalink) Old 12-14-2009, 02:33 AM Thread Starter
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when i try to readjust my boot order to have my WD velociraptor as the first on the boot order, and it finishes POST but then hangs, even before the boot menu.

Thinking this was the problem, i unplugged the SATA cable to the drive, and loaded the windows disk, and it STILL locks up at that exact same "starting windows" spot.
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post #18 of 38 (permalink) Old 12-14-2009, 04:56 AM
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damn, sure are having some problems ryan, best of luck to ya with the pc
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post #19 of 38 (permalink) Old 12-14-2009, 05:45 AM
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...

My EVGA 610i PC did that last year and after swapping out the memory, PS and trying another HD with a fresh copy of XP, it ended up being the MB. I got another MB under warranty and ran fine for a while. Started doing something similar, but this time it was a memory stick.

Last edited by line-em-up; 12-14-2009 at 07:46 AM.
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post #20 of 38 (permalink) Old 12-14-2009, 07:17 AM
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best way to fix it is to give it to me.

FTP!!!!!!!!!!!!!!
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post #21 of 38 (permalink) Old 12-14-2009, 10:57 AM
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I second the MB cause. Check your capacitors near the CPU and see if any of them are bulging or "leaking" brown crusty stuff out of the top. I've seen several Mobo's go that will get to various stages of booting before crashing out.




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post #22 of 38 (permalink) Old 12-14-2009, 01:35 PM
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Quote:
Originally Posted by IHaveAMustang View Post
I second the MB cause. Check your capacitors near the CPU and see if any of them are bulging or "leaking" brown crusty stuff out of the top. I've seen several Mobo's go that will get to various stages of booting before crashing out.
It's a completely diff mobo... w/ the same issue.

Quote:
Originally Posted by 32VfromHell View Post
okay, new problems.


Well, decided to change things up.

Went with a

MSi p55-gd65
Core i7
4Gigs of DDR3.

Well, new problems now. It wont boot into windows. It now locks up on the windows loading screen. It will not load into windows safe-mode and locks up loading that. I just popped in a windows 7 cd, and its even failing to load into this, locking up at the same "starting windows" screen, even loading from the windows CD.

What the hell?





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post #23 of 38 (permalink) Old 12-14-2009, 03:13 PM Thread Starter
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and my laptop cant even load the MSi webpage for some reason to help me get my god damn desktop running.

This is quite frustrating to deal with as its stepped beyond my capabilities of PC diagnosis and repair.
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post #24 of 38 (permalink) Old 12-14-2009, 03:28 PM
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You're cursed. :P





Listen to my buddy, Jeff Bolton, from 6-9 AM Mon-Fri.

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post #25 of 38 (permalink) Old 12-14-2009, 05:00 PM
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So, the only constant is your GPU, PSU and Drives?

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post #26 of 38 (permalink) Old 12-14-2009, 05:30 PM Thread Starter
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PSU has been changed to a corsair 1000w unit from a Coolermaster 750w real power unit.

Anyone know anyone who can repair computers?
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post #27 of 38 (permalink) Old 12-14-2009, 07:47 PM
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Sounds to be like a heat, memory, or power issue. Obviously it's a load problem.

download orthos95, download speedfan, and set it to log temperatures/voltages.

Run orthos95 until the system locks, then post the temp/voltage logs. Your GPU is very hot for idle, at those temps it may have gone through advanced electromigration and is damaged. Try a different video card first and foremost.
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post #28 of 38 (permalink) Old 12-14-2009, 08:37 PM
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Quote:
Originally Posted by 5.0_CJ View Post
Sounds to be like a heat, memory, or power issue. Obviously it's a load problem.

download orthos95, download speedfan, and set it to log temperatures/voltages.

Run orthos95 until the system locks, then post the temp/voltage logs. Your GPU is very hot for idle, at those temps it may have gone through advanced electromigration and is damaged. Try a different video card first and foremost.
did that
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post #29 of 38 (permalink) Old 12-14-2009, 08:41 PM Thread Starter
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Quote:
Originally Posted by 5.0_CJ View Post
Sounds to be like a heat, memory, or power issue. Obviously it's a load problem.

download orthos95, download speedfan, and set it to log temperatures/voltages.

Run orthos95 until the system locks, then post the temp/voltage logs. Your GPU is very hot for idle, at those temps it may have gone through advanced electromigration and is damaged. Try a different video card first and foremost.
CJ, it wont even boot to windows now, it will hang up just past POST.

Different problem set now.
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post #30 of 38 (permalink) Old 12-14-2009, 09:06 PM
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CJ, it wont even boot to windows now, it will hang up just past POST.

Different problem set now.
same video card?
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post #31 of 38 (permalink) Old 12-14-2009, 10:42 PM Thread Starter
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i have another pci-e card here. I tried it earlier and didnt see any success, but ill try again.

How much in beer do you charge for help, CJ? lol.
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post #32 of 38 (permalink) Old 12-14-2009, 10:54 PM
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i have another pci-e card here. I tried it earlier and didnt see any success, but ill try again.

How much in beer do you charge for help, CJ? lol.
haha I don't drink really, but I could certainly take a look at it for you man, bring it by my place sometime this week after work. I'm in north Arlington, where you be?
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post #33 of 38 (permalink) Old 12-14-2009, 11:39 PM Thread Starter
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grapevine. ill pm you.
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post #34 of 38 (permalink) Old 12-15-2009, 11:20 AM
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Have you tried swapping your actual CPU out?

What socket are you running? I have a Pentium D 754 that you could swap into there to see if your cpu overheated and became damaged.

How much thermal paste/silicon grease did you put between the heatsink and the chip?

Basically whenever something goes awry with a machine, I like following these steps in my mind.







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post #35 of 38 (permalink) Old 12-15-2009, 03:56 PM Thread Starter
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its the GPU. swapped it and after a short hiccup, it boots into windows. RMA'ing the 9800 GX2 right now.
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post #36 of 38 (permalink) Old 12-15-2009, 07:23 PM
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its the GPU. swapped it and after a short hiccup, it boots into windows. RMA'ing the 9800 GX2 right now.
It's a GX2, that's why it was so hot. G92/G80 platforms idle around 55C and peak at 75C or so, the GX2's are much much hotter.
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post #37 of 38 (permalink) Old 12-15-2009, 07:36 PM
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Good one! All that porn done burned up your GPU.


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post #38 of 38 (permalink) Old 12-15-2009, 10:08 PM
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I figured it was the culprit from the git go. Nonetheless, glad you got it fingered out.





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