I've been having problems with my phone dropping calls, and just generally having bad reception. The bars will be full, but my calls cut in and out quite a bit. I use this phone for business, so it's a pain to have to tell someone I'll call back when I get to a land line. A few of the people I work with have had the same problem. They said if I just take it to the Apple store, and tell them what's going on, the Apple store will swap it out on the spot. I do have the Apple Care, but it still should be under the original warranty as well.
Here is where things get difficult. Sunday night, it fell out of my lap. Of course, with my luck, the screen spider webbed. Apple wants $199 to fix it. I can find the glass and digitizer online, and get the parts for $20, or take it to a local repair place to do it for me, for $100ish depending on where I go. Everywhere I've read on line, states this will void the warranty.
Do you think the Apple store people are going to open it up, or will they really dig in to it enough to know if the screen has been replaced? The guys I work with said it's a somewhat common problem, and just took their old phone and handed them a new one. For what it's worth, the dropped call issue was happening long before the fall. I had Monday morning free, to go to the Apple store and have it taken care of. Then this happened.
Am I just screwed?