That's what we have and our speeds are much better than that..
I just checked the ATT site and this basic package is rated at:
Downstream Speed: Up to 768 Kbps
Upstream Speed: Up to 384 Kbps
So I guess i'm not too far off from that.
I am saying something isn't right with your parents connection. Either at the modem, or your pc communicating with the modem. Are you running WIFI at your parents house or hardwire? I would reboot the modem and see if that helps.
Understood. They have had line issues on the ATT side, but they were fixed.
The modem is older... tomorrow i'll bring my modem in which I know works normally over to test.
The PC i'm on is my work laptop... have no issues anywhere else with it.
No WIFI, I am connected directly to the modem, only one PC. Already reset the modem too.
I had my mom call ATT and they only offer "Pro" at this location, which is 3Mbps. I'm not to satisfied with that number, but I think ATT is the only provider here.
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