Verizon FIOS Actiontec router problems
I have FIOS and use the provided Actiontec MI424WR Router Revision D. Firmware Version: 126.96.36.199.188.8.131.52
This is actually my 3rd router provided by Verizon in 2 1/2 years. The previous two lasted about a year and completely died.
Problem: I have the 20/5 plan and that's what my results usually are anytime I test my bandwidth when connected to the router using an Ethernet cable. However, after a specified amount of time after a rebooting my router my wireless laptop will stop pulling down 20/5 and it will max out at 10/2. However, to correct this all I have to do is reboot the router and the wireless laptop starts testing at 20/5 again from the same location in the house. It will stay 20/5 for a few hours and then revert to 10/2, BUT if you plug in the laptop to the router via cable it tests 20/5 all day long.
I called tech support and they said that I have the most up to date firmware and the latest revision of the Actiontec MI424. They basically could not explain why the wireless was choking down the bandwidth after a certain period of time, but the Ethernet port continues to work fine. I told them it's obviously a bug in the firmware or the router is bad brand new out of the box. I've had this particular router for just about a month. They also claim that nobody else has complained about this issue. I am basically stuck here because tech support can't do anything for me, but send me out yet another router.
Anybody else have a similar experience or have any helpful info?
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