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post #1 of 24 (permalink) Old 04-24-2007, 10:48 PM Thread Starter
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Error message, now laptop won't boot

My gf was working on her laptop when it all of a sudden said "Memory dump complete" and shut off. Now when restarted, it won't get past the Windows opening screen. Any help?

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post #2 of 24 (permalink) Old 04-24-2007, 11:50 PM
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Sounds like it has Amnesia.

Try this
http://www.google.com/search?q=Memor...ient=firefox-a
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post #3 of 24 (permalink) Old 04-28-2007, 09:53 PM
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Bad stick of memory and/or systemboard need to be replaced.

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post #4 of 24 (permalink) Old 05-07-2007, 10:12 AM
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I can fix that.

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post #5 of 24 (permalink) Old 05-07-2007, 10:13 AM
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ha!

for sure sounds like bad RAM tho.
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post #6 of 24 (permalink) Old 05-07-2007, 06:30 PM
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Quote:
Originally Posted by ZYouL8R
My gf was working on her laptop when it all of a sudden said "Memory dump complete" and shut off. Now when restarted, it won't get past the Windows opening screen. Any help?
when you restart, there should be an option "disable auto restart after system failure". use that one, the blue screen should stay up. google the STOP code (0x0000000 is what it will look like) and it will tell you the possible symptoms

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post #7 of 24 (permalink) Old 05-08-2007, 09:00 AM Thread Starter
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Well I ran the MS XP cd and tried to repair it and still nothing. Damn thing still won't boot.

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post #8 of 24 (permalink) Old 05-08-2007, 09:22 AM
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when the computer is booting up, hit the f8 key to go to the startup options.

Start the computer in Safe Mode. If the computer starts up ok, then my guess is that there is a virus of some kind on the computer. If it still locks up in Safe Mode, then you most likely have a hardware problem. (more uncommon than a virus though - especially if the computer is fairly new)

If the computer works ok in Safe Mode, restart the computer and do the same thing and start the computer in Safe Mode with Networking. This will activate your network card and see if it locks up. I am guessing that it will. Like mentioned above, disable the auto restart so you can see the bsod message and then search online for solutions. Usually, most message boards that deal with these types of things will want you to install a small program called "Hi-jack this" and post the log so they can analyze the system and give you suggestions from there.

Good luck!
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post #9 of 24 (permalink) Old 05-08-2007, 09:43 AM Thread Starter
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I have started it in safe mode, safe mode with networking, safe mode with command prompt, everything. It still won't boot.

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post #10 of 24 (permalink) Old 05-08-2007, 10:02 AM
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Quote:
Originally Posted by ZYouL8R
I have started it in safe mode, safe mode with networking, safe mode with command prompt, everything. It still won't boot.
I am no computer expert, but if it does not start in safe mode, then there is probably a hardware problem.
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post #11 of 24 (permalink) Old 05-08-2007, 10:07 AM
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Danny, it's 90% RAM. If it has 2 sticks, pull one of them out and boot it. If that doesn't work, swap them and boot it. If you do both of those and still recreate the error it sounds like the system board went bad.
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post #12 of 24 (permalink) Old 05-08-2007, 10:51 AM Thread Starter
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Quote:
Originally Posted by lowthreeohz
Danny, it's 90% RAM. If it has 2 sticks, pull one of them out and boot it. If that doesn't work, swap them and boot it. If you do both of those and still recreate the error it sounds like the system board went bad.
I've never opened a laptop. Is it as easy to remove RAM in one as a desktop?

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post #13 of 24 (permalink) Old 05-08-2007, 10:52 AM
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Depends.. There's probably some in the expansion slot on the bottom, and some under the keyboard.

Its kinda like working on tower PC's.. just tinier parts.
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post #14 of 24 (permalink) Old 06-03-2007, 02:01 PM Thread Starter
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Thread revisit.

I put in a new stick of RAM and it still won't boot. I have run the XP disk to repair Windows a few times with no results. Booting in any safe mode does nothing.

Here are the errors I get before it restarts:

-PXE-E61 Media Test Failre
-PXE-M0F Existing Boot Agent

So what else could it be? Mobo? HD? Software?

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post #15 of 24 (permalink) Old 06-03-2007, 03:34 PM
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try booting off a live memtest86 cd and have it run diags and that will tell you if ram is bad.

You might also try the vendors diags. Most now have some sort of live cd you can boot to run hardware diags.

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post #16 of 24 (permalink) Old 06-03-2007, 06:25 PM
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Quote:
Originally Posted by ZYouL8R
Thread revisit.

I put in a new stick of RAM and it still won't boot. I have run the XP disk to repair Windows a few times with no results. Booting in any safe mode does nothing.

Here are the errors I get before it restarts:

-PXE-E61 Media Test Failre
-PXE-M0F Existing Boot Agent

So what else could it be? Mobo? HD? Software?
thats a hard drive issue. the media test failure is trying to boot from LAN, which is after your HDD in the boot order. If it is trying the LAN, it cant boot from the HDD correctly. Download Drive Fitness Test and make a bootable CD with it and run the advanced test.

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post #17 of 24 (permalink) Old 06-03-2007, 10:37 PM Thread Starter
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Quote:
Originally Posted by BottleRocket
thats a hard drive issue. the media test failure is trying to boot from LAN, which is after your HDD in the boot order. If it is trying the LAN, it cant boot from the HDD correctly. Download Drive Fitness Test and make a bootable CD with it and run the advanced test.
I Googled Drive Fitness Test and found that Toshiba doesn't have a DFT but the IBM DFT works on Toshiba HDs. So is there a certain one I need to download? Do I just download the DFT on a CD, then boot from the CD?

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post #18 of 24 (permalink) Old 06-05-2007, 01:27 PM Thread Starter
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Quote:
Originally Posted by ZYouL8R
I Googled Drive Fitness Test and found that Toshiba doesn't have a DFT but the IBM DFT works on Toshiba HDs. So is there a certain one I need to download? Do I just download the DFT on a CD, then boot from the CD?
Anyone

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post #19 of 24 (permalink) Old 06-05-2007, 01:34 PM
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Anyone
that could work also...but i have aways used this. Test it out and let us know!
post #20 of 24 (permalink) Old 06-05-2007, 09:50 PM Thread Starter
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Quote:
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that could work also...but i have aways used this. Test it out and let us know!
I couldn't create a boot disk from the Seagate DFT, but I did find a generic IBM one that worked. After running it, it gave me this message:
  • 0x70: Corrupted Sector - A general hard disk problem was detected. You can run the "erase disk" utility. If a subsequent test fails again, the drive is defective.

Ok so now the question is, how can I back up all the files on the HD if I can't get past the opening screen in XP? I need to run the erase disk utility but need to back the files up first of course. Hopefully this is the last step to all this. Thanks for the help everyone.

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post #21 of 24 (permalink) Old 06-06-2007, 09:09 AM
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Sounds like the H/D is toast. Doubt if you will be able to save any thing off of it.
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post #22 of 24 (permalink) Old 06-06-2007, 09:26 AM Thread Starter
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Sounds like the H/D is toast. Doubt if you will be able to save any thing off of it.
Well let's pretend it's not toast, how can I back up the files?

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post #23 of 24 (permalink) Old 06-06-2007, 03:07 PM Thread Starter
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Anyone? Backing up files if computer cannot be logged on to

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post #24 of 24 (permalink) Old 06-06-2007, 03:11 PM
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You might be able to save some of it hooking it up as a slave HD on another computer, but my best guess is you wont be able to save any of it.
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