i have a trojan virus that norton will not get rid of.....if i do a system restore back to another point will it go back to before the virus, or will the virus still be on the computer?
first of all... uninstall that POS Norton and get a good anti-virus/anti-spam/anti-spyware program.
Norton used to have what it takes, but they just don't anymore. I have a client that is a computer networking/setup/problem shooting guru who works for www.ca.com
their stuff is excellent based on my personal experience.
before you uninstall crapton, I mean Norton, input your system restore disc and wipe your system out. That's probably going to be your best bet. Save any pics/videos/and other important docs you have first though!
"It is easier to build strong children than to repair broken men." ~ Frederick Douglass