Dell Laptop will not boot up
My friend has a Dell laptop and when you turn it on it goes to a blue screen with an error saying:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware of software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode.
***STOP: 0x000000ED (0x8172BD98,0xc0000006,0x00000000,0x00000000)
I have tried as much as I can. You can select safe mode, but the same error screen comes up. When you start it and push F8, Advanced Startup Options is not there. Any ideas?