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post #1 of 40 (permalink) Old 01-13-2004, 11:44 AM Thread Starter
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Need Help real fast........(Win 2000)

One of the computers here at my Wife's job (small office) won't access to the internet. I checked the sent/recieved packets, and it shows to be sending and recieving. This is connected through a Ethernet card. Any other suggestions?
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post #2 of 40 (permalink) Old 01-13-2004, 01:28 PM
 
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start /run/ cmd.exe

EDIT:

ipconfig /all (post the output)

nslookup (post the output)

and

ping yahoo.com (post the output)

thanks:trey
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post #3 of 40 (permalink) Old 01-14-2004, 12:20 AM
 
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Sounds like DNS.
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post #4 of 40 (permalink) Old 01-14-2004, 12:37 AM
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To add to Trey's post:

tracert www.yahoo.com

If it gives you "* * timed out" then hit ctrl-c as it'll keep going til it reaches 30 hops...save you some time if it only goes 2 spots and then dies.

Another thing to try is:

Goto control panel

Double Click Internet Options

Switch to the Connections tab

Click Setup and answer the questions.
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post #5 of 40 (permalink) Old 01-15-2004, 01:21 PM Thread Starter
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It won't connect to the internet whatsoever, but it did as of a few weeks ago.

I'll get back on this on MOnday, since I don't have access to that machine till then.
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post #6 of 40 (permalink) Old 01-15-2004, 01:33 PM
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if all else fails

reinstall the TCP/IP stack

add remove programs, windows componentsor whatever it says, then uncheck networking, if you have to reboot, then go back and recheck it, reboot if you have to.

seen it happen all the time. Some backdoor programs kill it for some reason.
post #7 of 40 (permalink) Old 01-15-2004, 01:57 PM
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That they do. Don't forget to reapply the service pack after you reinstall the tcp/ip components.

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1974 El Camino SS - 400sb

Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #8 of 40 (permalink) Old 01-15-2004, 03:42 PM
 
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Quote:
Originally posted by Stang2be
That they do. Don't forget to reapply the service pack after you reinstall the tcp/ip components.
Win 2k service packs are cumulative no need to reapply. Thats NT4 talk there..
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post #9 of 40 (permalink) Old 01-15-2004, 03:44 PM
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very true.

But i'd still do a windows update after all was said and done
post #10 of 40 (permalink) Old 01-15-2004, 04:05 PM
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Quote:
Originally posted by trey85stang
Win 2k service packs are cumulative no need to reapply. Thats NT4 talk there..
Damn I've been outed as an old NT4 admin.

I thought if he reinstalls it will pull from the 2000 cd which would be non sp4 files.

If not then I've just got it still stuck in my head that reapplying service packs sometimes magically fixes stuff.

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Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #11 of 40 (permalink) Old 01-15-2004, 04:37 PM
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no it will install it from the service pack files on the machine
post #12 of 40 (permalink) Old 01-15-2004, 04:38 PM
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well ya learn something new everyday.

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Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #13 of 40 (permalink) Old 01-15-2004, 07:02 PM
 
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Quote:
Originally posted by Stang2be
Damn I've been outed as an old NT4 admin.
lol.. its not that bad.. just shows your age a little
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post #14 of 40 (permalink) Old 01-15-2004, 09:03 PM
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Ok ya gotta rub it in. I just turned 28 a week ago and starting to hear the big 30 calling.

I figure its about time I got some kind of certification other than a vendor one after doing this stuff full time for 6+ years

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Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #15 of 40 (permalink) Old 01-16-2004, 11:13 AM Thread Starter
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Holy shit, you guys lost me. I'm definatley going to print this out and hack at the machine on Monday. I can't break what's already broken
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post #16 of 40 (permalink) Old 01-16-2004, 12:28 PM
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Long shot, but i've seen where people install that software to block people from finding out you watch/look at porn sites fuck stuff up. Internet Cleaner style programs.
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post #17 of 40 (permalink) Old 01-16-2004, 01:01 PM
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Quote:
Originally posted by trey85stang
lol.. its not that bad.. just shows your age a little
hey now, I'm an old NT4 MCSE as well..

Just still in the biz
post #18 of 40 (permalink) Old 01-16-2004, 01:10 PM
 
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Quote:
Originally posted by The Big Matt
hey now, I'm an old NT4 MCSE as well..

Just still in the biz
when I started in teh biz.. i was studying for my NT4 MCSE, then two tests into it.. they retired them.. and i had to start taking win2k tests.. so i said fuk it.. certs are for wuss's :: I read all the books.. but i refused to slap down 100 bucks to take those tests.

However recently.. i was looking into taking the RHCE.. but then when they annouced they were giving that to fedora and sticking with enterprise only support.. I wasnt/still am not sure about paying a couple grand to get it ::shrugs:: ohh well.. I need a new career.. it is dead.. I made more money when i first started out than i do now
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post #19 of 40 (permalink) Old 01-16-2004, 01:21 PM
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I hear ya. No certs here either. I took the cissp last summer and scored 687 and needed 700 to pass.

I'm planning a retake in a few months. I've worked my way back up but after the last layoff I took a slight cut but have gotten alot of it back.

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Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #20 of 40 (permalink) Old 01-16-2004, 01:29 PM
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I didn't pay for any of my certs. The companies I worked for in the past did. It was nice to get flown around the counrty for one week MCSE courses

NT Workstation in Houston
NT Server in Miami
TCP/IP in Orange County, CA
Networking Essentials in Dallas
NT Enterprise in New Orleans, the last week of Mardi Gras
and a few more
post #21 of 40 (permalink) Old 01-16-2004, 01:46 PM
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nice. I'm doing good now a days to get my work to pay the $500 for the cissp exam.

They also pay for my cell and cable modem.

2007 Taurus SEL - daily driver
1974 El Camino SS - 400sb

Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #22 of 40 (permalink) Old 01-16-2004, 01:50 PM
 
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Quote:
Originally posted by Stang2be
nice. I'm doing good now a days to get my work to pay the $500 for the cissp exam.

They also pay for my cell and cable modem.

i need your gig
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post #23 of 40 (permalink) Old 01-16-2004, 04:08 PM
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I can't complain too much. I have a hour and a half commute each way but I also got put into the 0-15% bonus category for annual bonuses.

I'm just now coming up on my 1 yr anniv. I've already gotten a 5k raise and the bonus bump cause my CEO got approached by a vendor wanting to hire me away. They ran the numbers of what is had been costing them to hire consultants and figured out it was worth it to shell out a few more $$$.

All that and I still have no mustang.

Once I get the CISSP exam passed I already have a few options lined up that should net more $$$.
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post #24 of 40 (permalink) Old 01-19-2004, 11:49 AM Thread Starter
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Crap

ok, when I entered nslookup, I got: Default servers are not available....


ipconfig /release:

All Adapters bound to DHCP dp mpt jabe DHCP addresses. The addresses were automatically configured and can not be released.

Chris: none of the advice you gave worked either.

The LED light on the Ethernet card is red,


The card itself is showing to be sending and recieving packets, tho
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post #25 of 40 (permalink) Old 01-19-2004, 12:04 PM
 
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Re: Crap

Quote:
Originally posted by SilverOH3SVT
ok, when I entered nslookup, I got: Default servers are not available....


ipconfig /release:

All Adapters bound to DHCP dp mpt jabe DHCP addresses. The addresses were automatically configured and can not be released.

Chris: none of the advice you gave worked either.

The LED light on the Ethernet card is red,


The card itself is showing to be sending and recieving packets, tho
hook this computer up to another port. it should not be red on the card. should be orange or flashing green. Could be the port is bad or cable it bad... try another port.. and try another cable.
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post #26 of 40 (permalink) Old 01-19-2004, 12:32 PM Thread Starter
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Re: Re: Crap

Quote:
Originally posted by trey85stang
hook this computer up to another port. it should not be red on the card. should be orange or flashing green. Could be the port is bad or cable it bad... try another port.. and try another cable.
Ok, will do
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post #27 of 40 (permalink) Old 01-19-2004, 12:47 PM Thread Starter
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Re: Re: Crap

Quote:
Originally posted by trey85stang
hook this computer up to another port. it should not be red on the card. should be orange or flashing green. Could be the port is bad or cable it bad... try another port.. and try another cable.

Ok, I did that, moved it to this port and cable, same thing. I noticed on the ethernet card on this machine, it has the orange LED, and a flashing Yelllow/Green LED. (Same type of machine)
The other one, has the orange, but no yellow/green LED. I'm thinking that the Ethernet card is bad...
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post #28 of 40 (permalink) Old 01-19-2004, 12:50 PM
 
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Re: Re: Re: Crap

Quote:
Originally posted by SilverOH3SVT
Ok, I did that, moved it to this port and cable, same thing. I noticed on the ethernet card on this machine, it has the orange LED, and a flashing Yelllow/Green LED. (Same type of machine)
The other one, has the orange, but no yellow/green LED. I'm thinking that the Ethernet card is bad...
did you get to try the computer in question in a working port?? is it an onboard ethernet card?? or is it a pci card?
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post #29 of 40 (permalink) Old 01-19-2004, 01:01 PM Thread Starter
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Re: Re: Re: Re: Crap

Quote:
Originally posted by trey85stang
did you get to try the computer in question in a working port?? is it an onboard ethernet card?? or is it a pci card?
Yeah, I moved it to the port on this computer, (working computer) and no luck, still didn't work

It's a PCI ethernet card.
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post #30 of 40 (permalink) Old 01-19-2004, 02:03 PM
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If you can ping, but stuff doesnt resolve, and the dns server is a known server to work, then its some proxy program on the box like I stated earlier. It could be spyware that installed itself to keep track of your viewing habits.
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post #31 of 40 (permalink) Old 01-19-2004, 02:12 PM
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Quote:
Originally posted by The Big Matt
if all else fails

reinstall the TCP/IP stack

add remove programs, windows componentsor whatever it says, then uncheck networking, if you have to reboot, then go back and recheck it, reboot if you have to.

seen it happen all the time. Some backdoor programs kill it for some reason.
did you try this?
post #32 of 40 (permalink) Old 01-21-2004, 11:52 AM Thread Starter
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Quote:
Originally posted by AbecX
If you can ping, but stuff doesnt resolve, and the dns server is a known server to work, then its some proxy program on the box like I stated earlier. It could be spyware that installed itself to keep track of your viewing habits.
I ran ad-aware, and it cleaned up 256 items, but still won't connect. Also, it won't ping.

Quote:
Originally posted by The Big Matt
did you try this?

How do I re-install the networking? Does it do it automatically?
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post #33 of 40 (permalink) Old 01-21-2004, 12:39 PM
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It wont reinstall automatically. You'll have to go remove all the network components and then reboot then reinstall them.

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Quote:
Originally Posted by purrrfectstang
Umm.. what is the ID-10T settings?
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post #34 of 40 (permalink) Old 01-21-2004, 12:54 PM
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Since you are a novice might I suggest that before you start uninstalling or changing your network settings that you start with the basics and try another Network Adaptor. It is entirely possible that the card has gone bad.

I do have a couple of questions for you though, it looked as if that machine was setup with static IPs and DNS servers, is that true or does it obtain automatically through DHCP? If it is using static IPS and DNS servers then you might need to check with whoever set that up to see if the DNS servers have changed.

Also, can you see or ping any other computers/servers/printers on the network?

But do the simple things first and swap out the NIC before doing anything else.
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post #35 of 40 (permalink) Old 01-21-2004, 01:01 PM Thread Starter
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Quote:
Originally posted by Stroked87
Since you are a novice might I suggest that before you start uninstalling or changing your network settings that you start with the basics and try another Network Adaptor. It is entirely possible that the card has gone bad.

I do have a couple of questions for you though, it looked as if that machine was setup with static IPs and DNS servers, is that true or does it obtain automatically through DHCP? If it is using static IPS and DNS servers then you might need to check with whoever set that up to see if the DNS servers have changed.

Also, can you see or ping any other computers/servers/printers on the network?

But do the simple things first and swap out the NIC before doing anything else.

I cannot ping anything, and I can't see any other computer in the network. I'm in the middle of re-installing the TCP/IP stack
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post #36 of 40 (permalink) Old 01-21-2004, 01:26 PM Thread Starter
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Ok, removing and reinstalling the TCP/IP stack did not work. The Ethernet card is not a PCI card, it's onboard with the MOBO. Should I try and install a PCI ethernet card and disable the onboard? nothing else is working.
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post #37 of 40 (permalink) Old 01-21-2004, 01:28 PM
 
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Quote:
Originally posted by SilverOH3SVT
Ok, removing and reinstalling the TCP/IP stack did not work. The Ethernet card is not a PCI card, it's onboard with the MOBO. Should I try and install a PCI ethernet card and disable the onboard? nothing else is working.
that would be my next step
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post #38 of 40 (permalink) Old 01-21-2004, 01:32 PM Thread Starter
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Quote:
Originally posted by trey85stang
that would be my next step

Dammit. I was afraid that you were going to say that. I hate BIOS
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post #39 of 40 (permalink) Old 01-21-2004, 02:01 PM
 
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Quote:
Originally posted by SilverOH3SVT
Dammit. I was afraid that you were going to say that. I hate BIOS
dont hate... you need tht to control what windows will not let you control..

however.. if you have not already been there and disabled it... You can disable the hardware from windows... But I feel its best to disable it from the bios all together.
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post #40 of 40 (permalink) Old 01-25-2004, 09:32 PM
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have you tired to set it up manualy instead of dhcp?, possable set the nic to 10 base \ half duplex instead of autodetect? can you do loopbacks in dos ping 127.0.0.1? or ping thge ip address of the nic? what ip address is the nic pulling 169.254.x.x 192.168.x.x or 10.x.x.x, if it is something else your computer is pulling a ip from something else.. check for "ghost drivers" go into safe mode go to device manager check to see if you have a extra driver in there, if not remove them from safe mode, restart reinstall the card sometime that will work. if all that dosen't work spend the $10 bucks and get a new card. i guess pm me if you have any questions on all that use to do hardware support can tell you kinda quickly if the card is hosed or not.
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