Telecom Engineer - DFWstangs Forums
 
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post #1 of 1 (permalink) Old 06-09-2009, 02:21 PM Thread Starter
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Join Date: Apr 2004
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Posts: 16,810
Telecom Engineer

Telecom Engineer
Job Requirements:




The design, Configuration and implementation of Genesys solutions

Ability to work with more than one telecom platform

Leading the resolution on all support issues relating to our customers

Troubleshooting and resolving highly complex Genesys call routing and Genesys server issues

Working with product vendors and technical architects to resolve issues

On-site troubleshooting

Technically assist wider implementation teams on current projects



Suitable candidates must have a background in either of the following areas; Systems Administration and Technical Support. Candidates must be self-motivated, disciplined and detail oriented and must have demonstrated the ability to work independently as well as in a team on complex projects and manage customer relations. The candidates must also possess the following experience:



SIP server installation and troubleshooting

Desktop & Network Support

Genesys Configuration Manager experience

Genesys Voice Portal

Genesys Call Routing Experience

CCPulse

Genesys Solutions Control Interface

Tserver installation and maintenance

resumes to stephanies at streamenergy dot net

dfwstangs in subject line AND position applying for
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