Objective / Purpose of the position: Represents the quality of all products of company. Provide technical assistance to clients and perform/oversee field installations and repairs.
Job Responsibilities for Level 3.
Perform all work in accordance with company and client safety policies
Provide installation, commissioning, troubleshooting and repair services on all hydraulic equipment
Document all services performed and actions carried out on service and time tickets
Stay current on information contained in Product and Safety Bulletins
Establish and maintain good working relationship with client personnel
Co-ordinate with Service Manager for required parts, materials, support, etc.
Provide training to internal and external clients
Good knowledge of basic hydraulic circuits and components
Good hydraulic trouble shooting skills
Ability to read schematic and layout drawings
Excellent customer service skills and attitude
Excellent organization and follow-up skills
Excellent analytical skills
General computer skills
Participate in Safety Meetings
Minimum 3 years experience in installation, troubleshooting, and repair of hydraulic or mechanical operated equipment
To make decisions in field associated with carrying out responsibilities for installation and repair
Stop an unsafe action
Frequently bends, stoops and crouches
Frequently travels 12 + hours by air
Frequently moves up and down stairs, steps or ladders and must work at heights of more than six feet
Frequently works remote offshore and desert environments with exposure to harsh temperatures ranging from -30°F to 130°F
Frequently works 12+ hours per day
Travel 80% of working time
*This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
If you have more skills in this type environment or career type please let me know, we have higher level ratings for experienced techs.