Entry Level IT Help Desk - DFWstangs Forums
 
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post #1 of 5 (permalink) Old 02-28-2006, 09:52 AM Thread Starter
Lifer
 
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Join Date: Aug 2002
Location: Cedar Hill,Tx
Posts: 2,142
Entry Level IT Help Desk

Posting this for my wife, she's an accounting and finance recruiter/headhunter but she just got this job in... I think it's in Plano.


TEMP TO HIRE

Entry Level IT Help Desk/Customer Service and Support

Service Desk Agent receives inbound phone calls and e-mails from customers. The Service Desk Agent provides technical assistance in resolving the customer's computer or network problem. The problem is documented into an Incident tracking ticket and either closed or assigned/dispatched to level-2 support by the Service Desk Agent. For new services, the Service Desk Agent will open a Request ticket and assign to the level-2 team for completion.

Requires a minimum of one-year recent experience in a Service Desk/Technical Support role.

$12-13/hr


Email her directly - [email protected]
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post #2 of 5 (permalink) Old 03-02-2006, 08:20 PM
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Join Date: Mar 2006
Location: Dallas, TX
Posts: 14
Hopefully your wife will have a job openning next year too. I plan on moving to Texas next summer.
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post #3 of 5 (permalink) Old 03-13-2006, 03:17 PM
Full tilt boogie !!
 
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Join Date: Oct 2001
Location: out yonder way
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Is this position still available?

**SKAGG NASTY** Just another 9 second street car.


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post #4 of 5 (permalink) Old 03-13-2006, 03:18 PM
AHMO!
 
Join Date: Apr 2004
Location: the original let me google that for ya guy
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Quote:
Originally Posted by Txstang1
Is this position still available?
She's on vacation right now. She'll be back in the office next monday.
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post #5 of 5 (permalink) Old 03-13-2006, 03:25 PM
Full tilt boogie !!
 
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Join Date: Oct 2001
Location: out yonder way
Posts: 10,208
Quote:
Originally Posted by NaSSty Nate
She's on vacation right now. She'll be back in the office next monday.
Thanks.

**SKAGG NASTY** Just another 9 second street car.


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