Ze-Net is Hiring - Entry Level Helpdesk Position - DFWstangs Forums
 
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post #1 of 5 (permalink) Old 08-11-2004, 01:09 PM Thread Starter
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Join Date: Feb 2001
Location: Dallas, TX USA
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Thumbs up Ze-Net is Hiring - Entry Level Helpdesk Position

End User Support Specialist

Ze-Net Technologies Inc, a leading nationwide Hospitality High Speed Internet Access vender, is looking for a qualified, dynamic individual for the position of End-User Support Specialist. The End User Support Specialist is responsible for providing network and operating system support to local and remote end-users, usually guests or staff of Hotels, as well as technical guidance in the area of desktop hardware and software. Successful candidates will be responsible for providing solution-oriented services including:

Provide end-user support for hardware & software and resolve network connectivity and operating system configuration problems
Create an effective support relationship with specific Ze-Net Customers
Build, document and maintain standards and procedures.
Provide phone-based support and monitor & respond to helpdesk email and voice-mail

JOB REQUIREMENTS

A minimum of 1 year working experience is required
Familiarity with basic LAN topology, network protocols and troubleshooting techniques.
Ability to work efficiently under pressure.
Ability to work in an on-call capacity (weekly rotation with some after-hours and weekend support)
Exceptional interpersonal and customer service skills verbal and written
Effective organizational skills are a must
Ability to work with employees at all levels
Additional desired qualifications include A+; Microsoft & Cisco Certifications

Compensation is mid to high 20's, Health Insurance (PPO), Paid Vacation and more...

E-Mail your resume to Scott @ [email protected] for an interview.
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post #2 of 5 (permalink) Old 08-11-2004, 01:29 PM
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Join Date: Nov 2002
Location: Ft. Worth, TX
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Is there any higher paying gigs there? or something other than help desk? If you can hook me up let me know.
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post #3 of 5 (permalink) Old 08-24-2004, 01:26 PM
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Location: Saginaw, TX
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TTT.....Ze-Net is still hiring for one more position.

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post #4 of 5 (permalink) Old 08-26-2004, 02:45 PM
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Join Date: Jul 2004
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Where is it located?
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post #5 of 5 (permalink) Old 08-26-2004, 03:28 PM
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Scott, Jesse will be emailing you. He's my roommate if you need a good reference for him.
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