Skip, need a favor please.

JKD · 05-25-2004, 03:51 PM

I was wondering if you knew the shop foreman at your dealership well? I cant get a straight answer out of the guy at the dealership where we bought our Mach. They were all about talking to me when I told them I wanted to trade in our Explorer on a Lightning, that is until I said not until the Mach issue has been resolved.

The issue - Our 03 Mach is one of those that seem to have the valve tick issue and I would like to know what Ford is doing to fix it. Is it a recall yet? TSB? What would you suggest in how to deal with this?

Either way that Foreman at Noth Central can kiss my ass and I won't be buying my Lightning there. Thanks for your time Skip.

Steve

Futurama · 05-25-2004, 09:53 PM

god i wish we were a SVT dealer

<-----bangs head against wall

poopnut2 · 05-27-2004, 06:44 AM

You'll just have to go to service and ask to talk to him. His name is Mike Cain. He's a really nice guy and doesn't mind helping people. Even if your car doesn't have a recall you should still be under warranty. Unless you have over 36,000 miles of course. Which I doubt.

SALEEN449 · 05-27-2004, 08:48 AM

agreed.....just talk to Mike....he's a great guy....use Jonathan Pankrez as your service advisor.....actually I'd call him first 817-498-8838

JKD · 05-27-2004, 02:38 PM

Thanks guys. The car only has about 9k miles on it and the tick in question has been very evident since around 2k. Car is completely stock including the air silencer and has been Ford maintained with oil changes and rotation. I'll defintely give him a call to see what can be done.

As usual you guys rock!

Steve

DON SVO · 05-30-2004, 01:03 PM

the fix is a new driver's side cylinder head. you need to go to a dealership, and SPECIFICALLY tell your service advisor that your motor makes a loud ticking noise. tell him to check TSBs/SSMs for your VIN. you should be getting a new head.

gonzo · 05-31-2004, 03:52 PM

im an svt dealer....but dont have any lightnings

poopnut2 · 05-31-2004, 04:12 PM

Quote:

Originally posted by JKD

Either way that Foreman at Noth Central can kiss my ass and I won't be buying my Lightning there. Thanks for your time Skip.

Steve

Hey, I noticed a black 01'/02' Lightning in our used lot today. You might want to ask Skip or Steve about it if you still want one. Also, if you talk to our shop foreman, you'll need to ask for a man named Don Barrett now.

JKD · 05-31-2004, 05:08 PM

Hmmmm. The wife is at her mother's house, guess I'm gonna have to sneak on over there and take a peek.

Steve

Futurama · 05-31-2004, 08:44 PM

Quote:

Originally posted by JKD
Hmmmm. The wife is at her mother's house, guess I'm gonna have to sneak on over there and take a peek.

Steve

call me if you wanna come by for a test drive, 817-320-5115
my customer is the one that traded it so i know the history

05-25-2004, 03:51 PM	#1
JKD 学生 Join Date: Jun 2002 Location: The weapon is only as good as the person wielding it. Posts: 13,306	Skip, need a favor please. I was wondering if you knew the shop foreman at your dealership well? I cant get a straight answer out of the guy at the dealership where we bought our Mach. They were all about talking to me when I told them I wanted to trade in our Explorer on a Lightning, that is until I said not until the Mach issue has been resolved. The issue - Our 03 Mach is one of those that seem to have the valve tick issue and I would like to know what Ford is doing to fix it. Is it a recall yet? TSB? What would you suggest in how to deal with this? Either way that Foreman at Noth Central can kiss my ass and I won't be buying my Lightning there. Thanks for your time Skip. Steve

05-25-2004, 09:53 PM	#2
Futurama you cant see me Join Date: Jun 2002 Location: i am not only a member of the jackstand racing crew, i am also the president. Posts: 15,004	god i wish we were a SVT dealer <-----bangs head against wall __________________

05-27-2004, 08:48 AM	#4
SALEEN449 Grapevine Ford Join Date: Nov 2002 Location: Grapevine Ford Posts: 2,885	agreed.....just talk to Mike....he's a great guy....use Jonathan Pankrez as your service advisor.....actually I'd call him first 817-498-8838 __________________ Skip Harmon New Vehicle Director Grapevine Ford 817-319-2298 www.lockoutforums.com

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05-27-2004, 06:44 AM	#3
poopnut2 Uncommonly Smooth Join Date: Dec 2002 Location: On the Fence Posts: 18,834	You'll just have to go to service and ask to talk to him. His name is Mike Cain. He's a really nice guy and doesn't mind helping people. Even if your car doesn't have a recall you should still be under warranty. Unless you have over 36,000 miles of course. Which I doubt.

05-27-2004, 02:38 PM	#5
JKD 学生 Join Date: Jun 2002 Location: The weapon is only as good as the person wielding it. Posts: 13,306	Thanks guys. The car only has about 9k miles on it and the tick in question has been very evident since around 2k. Car is completely stock including the air silencer and has been Ford maintained with oil changes and rotation. I'll defintely give him a call to see what can be done. As usual you guys rock! Steve

05-30-2004, 01:03 PM	#6
DON SVO See what happens, Larry? Join Date: Sep 2001 Location: Finding a stranger in the Alps Posts: 12,608	the fix is a new driver's side cylinder head. you need to go to a dealership, and SPECIFICALLY tell your service advisor that your motor makes a loud ticking noise. tell him to check TSBs/SSMs for your VIN. you should be getting a new head.

05-31-2004, 03:52 PM	#7
gonzo P1 Join Date: May 2004 Location: I like steak Posts: 2,573	im an svt dealer....but dont have any lightnings

05-31-2004, 05:08 PM	#9
JKD 学生 Join Date: Jun 2002 Location: The weapon is only as good as the person wielding it. Posts: 13,306	Hmmmm. The wife is at her mother's house, guess I'm gonna have to sneak on over there and take a peek. Steve