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Frogger
01-24-2003, 04:34 PM
Outlook has been allowing me to open my mail like normal, but it wont allow me to view or access any attachments that I receive. It displays this message at the top of the mail.

OE removed access to the following unsafe attachments in your mail:


Its doing it to every attachment I receive and I know there is nothing wrong with theses files.


Help! :mad:

mikeb
01-24-2003, 04:39 PM
I assume outlook express?

Open OE, click on tools|options and find the security tab. Uncheck the "Do not allow attachments to be blah blah a virus" checkbox.

I had this happen to my OE once for some reason :mad:

Frogger
01-24-2003, 05:12 PM
That worked!

Thanks Mike...now I can print my concert tickets. :D

Have a good weekend. :)

DarkWolf
01-25-2003, 01:41 AM
Yup that'll do it. It's basically a safeguard to block all incoming attachments, due to the vast majority of current viruses being spread through e-mail. OE just has a general catch all for all attachements. I think Outlook gives you a little more control over which types of attachements are blocked, and which are safe.

I use OE, and I don't turn that option on, because it's annoying. Just make sure your "Preview Pane" is turned off, so you have to physically double click on an e-mail to read it. When you see the little attachment icon, before double clicking on it, just right click > properties > details > message source ... it'll open the e-mail in raw text, and give you the name of each attachment, what their mime type is, etc. If you see something like "Octet Stream" or "Application" and the extention is .jpg, or .htm ... that's bad :) Delete the e-mail. If the raw text of an html attachment or a text file attachment looks like random jumbled characters ... that's bad. Delete it.

I've been virus free for 6 years. The last 4 years, I never bothered to install a virus scanner. Only in the last 6 months have I started using one again (had a couple close calls at work, not with e-mail, but with a virus on the network).