DFWstangs Forums - Help with Windows XP error

Erfan Z28

11-26-2002, 08:33 PM

There are several possible reasons for this error. The error itself is produced when the Windows kernel tries to read memory from the paging or swap file and for some reason is unable to do so. Most often this sort of error is caused by either a bad hard drive or a defective bit of cabling. It is also caused by failing hardware of other kinds- usually a bad RAM module, something which in itself is probably responsible for about a good half of the random crashes/lockups that happen on a computer. Is your computer store bought or did you build it?

96MYSTIC

11-26-2002, 08:34 PM

The pc runs just fine, and if I leave it idle for a few and then it hits. It also has been "locking up" the last few days as well where you can move the mouse but that is it. Even if you turn the power to the pc off it will not turn off. You have to disconnect the power to re-boot.

If this helps, I have not added any new software or hardware.

bartman

11-26-2002, 08:35 PM

Sounds like HD or ram going bad. possibly the HD controller

01WhiteCobra

11-26-2002, 08:37 PM

What is the status code, usually it will be 0xC0000.... or something. Like 0xC00009A.

Erfan Z28

11-26-2002, 08:40 PM

Like I said, you have a faulty ram module or HDD going south. My moneys on the ram, what type of system do you have?

Osiris

11-26-2002, 08:45 PM

Originally posted by 96MYSTIC
The pc runs just fine, and if I leave it idle for a few and then it hits. It also has been "locking up" the last few days as well where you can move the mouse but that is it. Even if you turn the power to the pc off it will not turn off. You have to disconnect the power to re-boot.

If this helps, I have not added any new software or hardware.

Just give it to Cody, He'll de-bug it!

96MYSTIC

11-26-2002, 08:45 PM

Half and Half.

It's an HP P4 1.4GHZ 1GB ram 40GB HD.

What I have added is better video, sound (SB Audigy), memory (Kingston)

Erfan Z28

11-26-2002, 08:46 PM

Which video card is it? Where did you buy the ram? The ram on the video card could be bad as well. You could have statically damaged one or more of those components by touching them, Ive seen it happen all too often. Take the video card and memory back and get them swapped ASAP.

96MYSTIC

11-26-2002, 08:46 PM

Originally posted by Black5OHFox
Just give it to Cody, He'll de-bug it!

:rolleyes: :rolleyes: :rolleyes: :rolleyes:

96MYSTIC

11-26-2002, 08:49 PM

Originally posted by Erfan Z28
Which video card is it? Where did you buy the ram?

My bad, wrong machine. No video upgrade in this one.

RAM???? You know I'm a reseller, I don't pay for RAM.........straight from Kingston. ;)

Osiris

11-26-2002, 08:49 PM

Originally posted by 96MYSTIC
:rolleyes: :rolleyes: :rolleyes: :rolleyes:

lol! well, it was a suggestion.:D

96MYSTIC

11-26-2002, 08:57 PM

I am now betting on the HD going south. I was getting that lovely clicking sound a few weeks ago but it honestly sounded more like the fan rubbing when it booted up, but has since passed.

Guess it's time to start backing up. :( damn damn damn

Osiris

11-26-2002, 08:58 PM

MoonDog

11-26-2002, 09:06 PM

01WhiteCobra

11-26-2002, 09:07 PM

Originally posted by 96MYSTIC
I am now betting on the HD going south. I was getting that lovely clicking sound a few weeks ago but it honestly sounded more like the fan rubbing when it booted up, but has since passed.

Guess it's time to start backing up. :( damn damn damn

Dude, before you run out and replace and restore your hard drive.... bring up My Computer, right click the drive and click the tools tab.

Run Error Checking from there, but don't select either of the check boxes.

If the report tells you you have errors and it isn't a shit load of errors, rerun it and check both boxes.

Sectors on hard drives go bad all the time. If windows has its swapfile on one of those sectors, it will also cause you problems.

Also, if that doesn't work, open your case, and make sure all your cables are properly seated and you didn't get heat creep on the cables.

Osiris

11-26-2002, 09:13 PM

Originally posted by 01WhiteCobra
Dude, before you run out and replace and restore your hard drive.... bring up My Computer, right click the drive and click the tools tab.

Run Error Checking from there, but don't select either of the check boxes.

If the report tells you you have errors and it isn't a shit load of errors, rerun it and check both boxes.

Sectors on hard drives go bad all the time. If windows has its swapfile on one of those sectors, it will also cause you problems.

Also, if that doesn't work, open your case, and make sure all your cables are properly seated and you didn't get heat creep on the cables.

Umm, Mike knows what he's doing

ScottJ

11-26-2002, 09:35 PM

[SIZE=4]TechNet?????[/SIZE]

IRISHdjt

11-27-2002, 12:58 AM

Here is a possible fix or at least recovery to your problem. The problem sounds very familiar to me from other XP systems. If you bought the machine from somewhere with XP pre-loaded, then the manufacturer did a mass ghosting using Symantec. If so, an error can occur because files were skipped or not properly transferred from the master hard drive they copied from. Also, they could have been using a slightly different board, that would not detect the settings were different until some change in a system identity (such as memory, video you installed). From here, you can do this: Use Symantec ghost and copy your old hard drive settings to a new hard drive, that way you will not lose what is saved on the HDD, if it is important and you want to pay the cash for another HDD. Also, you can go into the BIOS before doing anything to the computer or HDD, and change the BIOS setting back to default. This can sometimes restore what the computer it basically designed to perform. We had over 200 computers do this at my work this summer, and we found a remedy to fix them, one of these two methods, even though it took forever, but hey that was overtime pay for us.:D

AbecX

11-27-2002, 05:32 AM

I think it's OS realted. Format and install something worth a shit :p

MoonDog

11-27-2002, 06:57 AM

Originally posted by IRISHdjt
Here is a possible fix or at least recovery to your problem. The problem sounds very familiar to me from other XP systems. If you bought the machine from somewhere with XP pre-loaded, then the manufacturer did a mass ghosting using Symantec. If so, an error can occur because files were skipped or not properly transferred from the master hard drive they copied from. Also, they could have been using a slightly different board, that would not detect the settings were different until some change in a system identity (such as memory, video you installed). From here, you can do this: Use Symantec ghost and copy your old hard drive settings to a new hard drive, that way you will not lose what is saved on the HDD, if it is important and you want to pay the cash for another HDD. Also, you can go into the BIOS before doing anything to the computer or HDD, and change the BIOS setting back to default. This can sometimes restore what the computer it basically designed to perform. We had over 200 computers do this at my work this summer, and we found a remedy to fix them, one of these two methods, even though it took forever, but hey that was overtime pay for us.:D

This is the main reason why I build my own PC's and load my own OS. I dont trust any of those homers to get anything right. They cant even answer my questions when I go to their store. Why would I want them to sell me a PC they built?

01WhiteCobra

11-27-2002, 07:01 AM

Originally posted by Black5OHFox
Umm, Mike knows what he's doing

Ummm... he came on here and ask for help. I gave it to him. Ummm... thank you drive the fuck through.

AbecX

11-27-2002, 07:04 AM

Originally posted by 01WhiteCobra
thank you drive the fuck through.
Damn, you're getting all worked up fighting with these mcse geniuses!

Turd

11-27-2002, 07:05 AM

heres another XP problem for you guys, this is the error report after abrupt reboot:

C:\windows\minidump\mini112702-01.dmp
C:\docume~1\brenth~\locals~1\temp\wer1.tmp.dir00\sysdata.xml

anybody?

01WhiteCobra

11-27-2002, 07:07 AM

Originally posted by AbecX
Damn, you're getting all worked up fighting with these mcse geniuses!

:D

MoonDog

11-27-2002, 07:11 AM

What is up with all these Windows problems. I have been on XP for a year now and never once had a problem with it. No crashes, no errors, no BSOD. I partioned the drive and installed Linux a couple of weeks ago and still I am running like a champ. What are you people doing to have all these problems? I think you all need to stop downloading all that porn, it must be frying your OS.

01WhiteCobra

11-27-2002, 07:14 AM

Originally posted by MoonDog
What is up with all these Windows problems. I have been on XP for a year now and never once had a problem with it. No crashes, no errors, no BSOD. I partioned the drive and installed Linux a couple of weeks ago and still I am running like a champ. What are you people doing to have all these problems? I think you all need to stop downloading all that porn, it must be frying your OS.

I've XP since last summer and I'm fine. Even developing Java, where the VM use to crash 1 or 2 times a month on 2000, it stays up.

The only time I blue screened was when we installed Netscreen for the VPN and it appears AT&T (a least here) filters out IPSec traffic.

XP or Netscreen didn't like that.

AbecX

11-27-2002, 07:15 AM

Originally posted by MoonDog
What is up with all these Windows problems. I have been on XP for a year now and never once had a problem with it. No crashes, no errors, no BSOD. I partioned the drive and installed Linux a couple of weeks ago and still I am running like a champ. What are you people doing to have all these problems? I think you all need to stop downloading all that porn, it must be frying your OS.
Sure, and my car doesnt have any issues with 190k miles on it!

No crashes for over a year? Who are you lying to, yourself or your OS?

Yellowstang

11-27-2002, 07:21 AM

Originally posted by 01WhiteCobra
I've XP since last summer and I'm fine. Even developing Java, where the VM use to crash 1 or 2 times a month on 2000, it stays up.

The only time I blue screened was when we installed Netscreen for the VPN and it appears AT&T (a least here) filters out IPSec traffic.

XP or Netscreen didn't like that.

Do you have XP Home or XP Prof.? There is a difference in the IPSec between the two. On XP Home I had to use Cisco VPN client to connect to our VPN at work, but with XP Pro, it workeds fine with MS's version??? Not sure why, but several others I know had the same problem.

MoonDog

11-27-2002, 07:23 AM

Originally posted by AbecX
Sure, and my car doesnt have any issues with 190k miles on it!

No crashes for over a year? Who are you lying to, yourself or your OS?

No man, I am dead serious. I always make sure my OS is up to date and all drivers are current. Now, I have had a program freeze up on me but that is because I was doing something stupid. I have done it in Linux also. But none of my problems stem from Windows, it is because of something I recently did.

My advice to anyone running and having problems with Window, go to the Windows Update site and install all the critical updates right now. Hurry, go now, run like the wind! Before its to late.

AbecX

11-27-2002, 07:27 AM

I have a win2k box that is realitivly stable, but it gets slower and slower and slower the longer it is up, and i only use it to play diablo 2 and kazaa! After reboots, it runs much faster, another annyoing thing is whenever it has to play a system soundthe whole computer pauses for a brief second or two before playing the sound, its really really really annoying.

<-- SP3 w/ latest drivers

01WhiteCobra

11-27-2002, 07:31 AM

Originally posted by yellowstang
Do you have XP Home or XP Prof.? There is a difference in the IPSec between the two. On XP Home I had to use Cisco VPN client to connect to our VPN at work, but with XP Pro, it workeds fine with MS's version??? Not sure why, but several others I know had the same problem.

Yea, I'm running Pro. The laptop came with Home and I wiped the disk clean and installed Pro, from a boxed set.

I know its the cable modem/cable service, since I can dialup using Earthlink and run Netscreen fine. I know its not my Linksys, because a similiar setup running XP on Comcast works fine. I've got another remote user with a similiar setup that will be on AT&T here in DFW next week, we'll see if he runs.

We just installed the Netscreen stuff at the office in Cali about a week ago, so I haven't fully debugged the problem yet.

Yellowstang

11-27-2002, 07:35 AM

Originally posted by 01WhiteCobra
Yea, I'm running Pro. The laptop came with Home and I wiped the disk clean and installed Pro, from a boxed set.

I know its the cable modem/cable service, since I can dialup using Earthlink and run Netscreen fine. I know its not my Linksys, because a similiar setup running XP on Comcast works fine. I've got another remote user with a similiar setup that will be on AT&T here in DFW next week, we'll see if he runs.

We just installed the Netscreen stuff at the office in Cali about a week ago, so I haven't fully debugged the problem yet.

That sucks! I wonder if it is area specific? A few guys at the office here have AT&T broadband and they use VPN. I know one guy for sure used it yesterday, but on Win 98. He lives in Irving, MacArthur/114 area...

01WhiteCobra

11-27-2002, 07:37 AM

Originally posted by AbecX
I have a win2k box that is realitivly stable, but it gets slower and slower and slower the longer it is up, and i only use it to play diablo 2 and kazaa! After reboots, it runs much faster, another annyoing thing is whenever it has to play a system soundthe whole computer pauses for a brief second or two before playing the sound, its really really really annoying.

<-- SP3 w/ latest drivers

I find when I'm sandbagging and surfing alot in a day, eventually XP starts to crawl. For the longest time, I thought it was the kiddies getting home from school and surfing on the cable modem downloading from kazaa.

Yesterday I lost all browser and email, but could tracert and ping still (so I knew it wasn't the connection).

Went out to the command prompt and tried telnetting into the mail server and web servers. "Can not allocated enough memory for TCP/IP buffers". DOH! Reboot and surfing at speed again.

So, either IE is not releasing memory, or their TCP/IP imp is screwy.

But, my guess is that their Java VM still has alot of java.net bugs in it and since they aren't updating it any more, it isn't getting fixed. Unfortunately, I have to support Java 1.1X programming for a few clients still. Thus I'm bringing up the Java 1.1X VM alot through out the day.

MoonDog

11-27-2002, 07:39 AM

Spritle

11-27-2002, 07:41 AM

Originally posted by AbecX
Damn, you're getting all worked up fighting with these mcse geniuses!

I figured you'd chime in with some half assed comments about MS. You must have been seriously burned by them in the past. Do you have pics of Bill Gates with little cross-hairs drawn on them around your room? Scary.

Yellowstang

11-27-2002, 07:42 AM

Originally posted by 01WhiteCobra
I find when I'm sandbagging and surfing alot in a day, eventually XP starts to crawl. For the longest time, I thought it was the kiddies getting home from school and surfing on the cable modem downloading from kazaa.

Yesterday I lost all browser and email, but could tracert and ping still (so I knew it wasn't the connection).

Went out to the command prompt and tried telnetting into the mail server and web servers. "Can not allocated enough memory for TCP/IP buffers". DOH! Reboot and surfing at speed again.

So, either IE is not releasing memory, or their TCP/IP imp is screwy.

But, my guess is that their Java VM still has alot of java.net bugs in it and since they aren't updating it any more, it isn't getting fixed. Unfortunately, I have to support Java 1.1X programming for a few clients still. Thus I'm bringing up the Java 1.1X VM alot through out the day.

I had a lot of trouble with Java on my older box, so I uninstalled it, and the programs that required java and the box ran about 100 times better! Sucks Sun and MS can't run a joint venture when it comes to Java, both Unix and MS will be here for a long time

Can't we all just get along?:rolleyes:

01WhiteCobra

11-27-2002, 07:45 AM

Originally posted by Spritle
I figured you'd chime in with some half assed comments about MS. You must have been seriously burned by them in the past. Do you have pics of Bill Gates with little cross-hairs drawn on them around your room? Scary.

God... forgive me... but... I... must... kill... penguin....

http://www.dfwstangs.com/hosting/01WhiteCobra/gates_small.jpg

01WhiteCobra

11-27-2002, 07:47 AM

Originally posted by yellowstang
I had a lot of trouble with Java on my older box, so I uninstalled it, and the programs that required java and the box ran about 100 times better! Sucks Sun and MS can't run a joint venture when it comes to Java, both Unix and MS will be here for a long time

Can't we all just get along?:rolleyes:

I know. I'm hoping the few clients that still have clued into Java 2 will do it soon. There aren't any tools out there that will support the Java 1 stuff anymore (with good reason!) so development is like steppng back 2 years. Similiar to when 95 came out and I'd have to support both 3.1 versions and 95.

Breaking out Visual C++ 1.5 when you were used to Visual C++ 2.0 back then was like programming with edlin again.

chris

11-27-2002, 07:49 AM

It actually could be a program with a memory leak causing it.
I had a similar problem with a W2K advanced server on a dual 800. It ended up being that VNC 3.3.4 had some memory problem that would start crashing stuff immediately. I thought it was ram at first but didnt have and EEC to swap it with. I installed VNC 3.3.5 that came out a week after 3.3.4 and it fixed the problem.

-Chris

AbecX

11-27-2002, 07:51 AM

Originally posted by Spritle
I figured you'd chime in with some half assed comments about MS. You must have been seriously burned by them in the past. Do you have pics of Bill Gates with little cross-hairs drawn on them around your room? Scary.
I use his products as well, just read this board lately, everyone complains about his crap, and I'm one of the only few that took the time to stop wasting my time. Its like dating a girl that always cheats on you, she keeps coming back saying she's changed and is better this time around, when all it is, is the same junk in a more expensive package ;)

bartman

11-27-2002, 08:00 AM

IE and XP don't like to play. I've blue screened several times as a result of IE.

Spritle

11-27-2002, 08:10 AM

Originally posted by AbecX
I use his products as well, just read this board lately, everyone complains about his crap, and I'm one of the only few that took the time to stop wasting my time. Its like dating a girl that always cheats on you, she keeps coming back saying she's changed and is better this time around, when all it is, is the same junk in a more expensive package ;)

I've never had any problems. I ran 2000 Pro for 2 years, no crash; been running 2000 Advanced Server for 8 months non-stop, no crash; and XP Pro for 10 months, no crash.:D

MoonDog

11-27-2002, 08:31 AM

Originally posted by Spritle
I've never had any problems. I ran 2000 Pro for 2 years, no crash; been running 2000 Advanced Server for 8 months non-stop, no crash; and XP Pro for 10 months, no crash.:D

ummm, no crashes in 3 years? Sounds farfetched. But, if you say so. Then again, those are based on the NT kernel and that is alot more stable.

chris

11-27-2002, 08:49 AM

I installed XP Pro on my wifes PC and it slows down after a few days and needs to rebooted as well, I have heard this ALOT. It has all SP's as well. But, I think after the last updates, it seems a little better now. Wife isnt complaining anymore at least.
XP takes a ton of CPU and memory if you leave all the graphics and effects turned on. I installed in on her 350 with 180 mb ram and had to disable most of the effects to get it to run ok.

I have had no problems with W2K pro.

96MYSTIC

11-27-2002, 09:12 AM

My problem is actually solved. I brought the pc to work and tested all of the ram. I had one bad chip and just replaced it and everything is fine.

Erfan Z28

11-27-2002, 09:23 AM

Originally posted by 96MYSTIC
My problem is actually solved. I brought the pc to work and tested all of the ram. I had one bad chip and just replaced it and everything is fine.

I told you didnt I;) :)

96MYSTIC

11-27-2002, 10:14 AM

Originally posted by Erfan Z28
I told you didnt I;) :)

Thank you sir!

96MYSTIC

12-05-2002, 08:34 AM

Well, damn. The bad memory was replaced and everything worked fine for a short time. Now I am getting the same error again. Any other suggestions?

01WhiteCobra

12-05-2002, 09:13 AM

Originally posted by 96MYSTIC
Well, damn. The bad memory was replaced and everything worked fine for a short time. Now I am getting the same error again. Any other suggestions?

Do one of the following numbers appear on the error page?

0xC000009A, 0xC000009C, 0xC000009D, 0xC000016A, 0xC0000185?

-Or-

STATUS_INSUFFICIENT_RESOURCES, STATUS_DEVICE_DATA_ERROR, STATUS_DEVICE_NOT_CONNECTED, STATUS_DISK_OPERATION_FAILED,STATUS_IO_DEVICE_ERROR?

MoonDog

12-05-2002, 09:19 AM

Are all of your disk and/or controller drivers up to date? That would be the next thing that I would check.

96MYSTIC

12-05-2002, 09:37 AM

Originally posted by 01WhiteCobra
Do one of the following numbers appear on the error page?

0xC000009A, 0xC000009C, 0xC000009D, 0xC000016A, 0xC0000185?

-Or-

STATUS_INSUFFICIENT_RESOURCES, STATUS_DEVICE_DATA_ERROR, STATUS_DEVICE_NOT_CONNECTED, STATUS_DISK_OPERATION_FAILED,STATUS_IO_DEVICE_ERROR?

Nope, still getting Kernal_Data_Inpage_Error.

MoonDog

12-05-2002, 09:44 AM

Originally posted by 96MYSTIC
Nope, still getting Kernal_Data_Inpage_Error.

He is asking whether "0xC000009A, 0xC000009C, 0xC000009D, 0xC000016A, 0xC0000185" is in the same error as the "Kernal_Data_Inpage_Error" ?

Or if there is anything else in the same string of the error.

01WhiteCobra

12-05-2002, 09:46 AM

Originally posted by 96MYSTIC
Nope, still getting Kernal_Data_Inpage_Error.

What moon dog said. Its like a sub-error.

"My car broke" is Kernel_Data_Inpage_error. "The engine doesn't turn over" would be one of the status codes.

AbecX

12-05-2002, 09:49 AM

Have you tried turning off all power save mode features in the bios and the OS?

96MYSTIC

12-05-2002, 04:57 PM

0X0000007A

0XE2042E58, 0XC000000E, 0XBI95E233, 0X191E0860

01WhiteCobra

12-05-2002, 05:26 PM

Originally posted by 96MYSTIC
0X0000007A

0XE2042E58, 0XC000000E, 0XBI95E233, 0X191E0860

Dude, don't know how much help this is, but I'm still researching it for ya'. As Abecx posted, turn off your power management stuff and see if it still occurs. You originally posted that it occurs after leaving it idle for a few, which may mean it is attempting to go into standby and you "wake it up" (wakeup on LAN could also trigger the "wake up", even if you aren't messing with it).

PRB: Connecting a Hard Disk Drive in Slave Only Mode Leads to System Halt During Resume From Standby
The information in this article applies to:
Microsoft Windows XP Professional SP1

This article was previously published under Q330100
SYMPTOMS
A Windows XP-based computer stops responding during resume from standby, and you receive the following KERNEL_DATA_INPAGE_ERROR stop error message:

0x0000007a (e163a3e4,c000000e,bf8e9313,0697f860)
This problem occurs on a system where Windows XP is installed on a hard disk that is configured as a subordinate ("slave"), and no other device is connected to the same IDE controller channel (primary or secondary).
CAUSE
This behavior may occur when you use Windows XP with some motherboards. Microsoft is researching this problem and will post more information in this article when the information becomes available.
RESOLUTION
Microsoft recommends that you use one of the following methods to resolve this behavior:
Configure your Disk drive as Master only.

- or -
Connect another device as a Master, such as another disk drive or CD-ROM or DVD.
MORE INFORMATION
Steps to Reproduce the Behavior
Set Hard Disk jumper to Slave mode.
In BIOS power management, set BIOS to S1 or S3 (STR).
Install Windows XP Professional with Service Pack 1.
Power on the system.
Set computer to Standby.
Try to resume the system; the system stops responding.